Welcome to Evervive Global’s website. These Terms and Conditions (“Terms”) govern your use of everviveglobal.com (the “Site”) and any purchase of products through the Site. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully and do not use the Site if you do not agree. Evervive Global (referred to as “we”, “us”, or “our”) is based in India and operates globally; use of our services is subject to Indian laws and international standards as described herein.

Intellectual Property Rights

All content on this Site – including text, product information, images, graphics, logos, and trademarks – is the intellectual property of Evervive Global or its licensors, and is protected by applicable copyright, trademark, and other intellectual property laws. We are the owner or authorized licensee of all intellectual property rights in the Site and in the material published on it. All such rights are reserved. You are granted a limited, non-exclusive license to access and use the Site for your personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works of, or publicly display any content from the Site without our prior written consent.

All names, logos, and designs identifying Evervive Global on the Site are proprietary marks of Evervive Global (or its affiliates/licensors). Likewise, all third-party product or brand names mentioned on the Site are the trademarks of their respective owners. Use of our Site does not grant you any rights to use any of these intellectual property assets except as expressly permitted by these Terms. Any unauthorized use of the Site’s content or trademarks is strictly prohibited and may result in termination of your rights to use the Site and legal action.

Use of the Site and User Responsibilities

By using our Site, you affirm that you are of legal age (18 years or older in most jurisdictions) or are using the Site under the supervision of a parent or legal guardian who agrees to these Terms. You agree to use the Site and our products only for lawful purposes and in compliance with all applicable laws and regulations. You must not engage in any illegal or unauthorized activities on the Site, including (but not limited to) posting unlawful content, attempting to interfere with the Site’s operation, or violating any third-party rights. In particular, you agree not to:

• Misrepresent your identity or provide false information in any Site forms or communications.

• Violate any laws or regulations, or infringe upon the rights (including intellectual property rights) of Evervive Global or others.

• Upload or transmit any harmful code, viruses, worms, or anything that could damage or disrupt the Site’s functionality.

• Use the Site to harass, abuse, or harm another person, or to send unauthorized advertising (spam), phishing messages, or other unsolicited communications.

• Attempt to collect or track personal information of others without consent, or engage in any data-mining or scraping of the Site.

• Circumvent or attempt to circumvent any security measures we have put in place to protect the Site.

You are responsible for maintaining the confidentiality of any account credentials (such as usernames and passwords) and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to safeguard your account information.

We reserve the right to monitor user activity on the Site and to remove or edit any user-submitted content that violates these Terms or is otherwise objectionable. If you post reviews, comments, or other content on our Site, you grant Evervive Global a non-exclusive, royalty-free, worldwide right to use, reproduce, modify, adapt, publish, translate, and display such content in any media. You represent that any content you submit is accurate, your own (or that you have permission to submit it), and that it does not violate the rights of any third party or any law. We have no obligation to compensate you for user content and may remove it at our discretion.

Product Orders and Payment Terms

Placing an Order: When you place an order on our Site, you are making an offer to purchase the selected product(s) under these Terms. All orders are subject to our acceptance. We reserve the right to accept or reject any order in our sole discretion. You will receive an order confirmation via email if we accept your order, at which point a binding agreement for the sale of products is formed.

Product Information and Availability: We strive to provide accurate descriptions and images of our pharmaceuticals, nutraceuticals, and traditional medicine products. However, minor variations (such as color or packaging differences) may occur, and we do not guarantee that your device’s display of product colors or details will be perfectly accurate. All products are offered subject to availability. We reserve the right to limit quantities of any product we offer or to discontinue any product at any time without prior notice. We also reserve the right to restrict sales to any person, geographic region, or jurisdiction if we deem it appropriate.

Pricing and Payment: All prices are listed in the applicable currency and are subject to change without notice. We may correct any errors in pricing or descriptions that are discovered, and we reserve the right to cancel or refuse any orders placed for products listed at an incorrect price due to an error. Payment must be made at the time of order placement (unless we expressly offer Cash on Delivery or another alternative). You agree to provide current, complete, and accurate purchase and account information for all orders. This includes providing valid payment details (credit card, debit card, UPI or other accepted payment method), billing address, shipping address, and contact information. You are responsible for updating your account information promptly if there are any changes, so that we can complete your transactions and contact you as needed.

All credit card or payment information you provide is processed through secure encryption protocols. Evervive Global uses reputable payment gateways and implements measures to encrypt sensitive financial data during transmission. We do not store your full payment card details on our servers beyond what is necessary to process your transaction.

Order Confirmation and Cancellation: After you place an order, we will send a confirmation email summarizing the order details. This email confirms our acceptance of your order (subject to availability and verification). We reserve the right to refuse, cancel, or limit any order if, for example, the information you provided is found to be erroneous, if we suspect the order is fraudulent, or if the order appears to be placed by resellers or distributors rather than end consumers. If we cancel an order after you have been charged, we will issue a refund for the amount paid. We may also contact you for additional information or verifications before accepting any order.

Shipping and Delivery: Evervive Global ships products globally, subject to any restrictions noted on the Site. Shipping times and fees will be provided during checkout or in our Shipping Policy page. International orders may be subject to customs duties, taxes, or import regulations in your country; you are responsible for complying with your local laws and paying any additional applicable charges for import. We are not liable for delays in delivery due to customs clearance or other issues outside our control. Title and risk of loss for products pass to the customer upon delivery of the items to the carrier, except as otherwise provided by applicable law.

Returns and Refunds: If you are not satisfied with a product or if it arrives damaged/defective, please refer to our Return & Refund Policy (available on our Site) for instructions on returns, exchanges, or refunds. We abide by our posted policies regarding acceptable reasons and timeframes for returns. Note that certain health or personal care products may not be eligible for return due to safety regulations, unless they are delivered in a damaged or defective condition.

Disclaimers

General Website Content: The content and information on our Site are provided for general informational purposes only. While we endeavor to keep information (including product details, pricing, and availability) up-to-date and accurate, we do not warrant or guarantee that all content on the Site is complete, accurate, or current. The Site and all information and services provided through it are offered on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, except as expressly stated otherwise. Evervive Global disclaims any and all warranties, express or implied, including but not limited to implied warranties of merchantability, quality, fitness for a particular purpose, and non-infringement to the fullest extent permissible under law. Any reliance you place on information from the Site is at your own risk. We do not guarantee that any errors in the Site content will be corrected immediately, though we reserve the right to correct or update content at any time without prior notice.

Not Medical or Professional Advice: Our products include pharmaceuticals, nutraceutical supplements, and traditional remedies. Any information provided on the Site about these products (such as ingredients, benefits, or usage instructions) is for informational purposes only and is not intended as medical advice or a substitute for professional consultation. The products and claims made on this Site are not intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of a physician or qualified healthcare provider if you have questions about a medical condition or before starting any new medication, supplement, or health regimen. You should not disregard medical advice or delay seeking it because of something you read on our Site. If you have a health condition, are pregnant or nursing, or are taking any medication, consult a healthcare professional before using any product from our Site. For any medical concerns related to our products, we strongly urge you to get guidance from a licensed medical practitioneranugrahanutraceuticals.in.

Product Use and Safety: By purchasing and using our products, you agree that you do so at your own risk and that you will use the products strictly as directed. Evervive Global is not liable for any misuse of the products or for consequences arising from use inconsistent with the product instructions or warnings. It is your responsibility to read all labels, warnings, and instructions provided with the product packaging. Improper use of medical, nutraceutical, or herbal products can be harmful, and Evervive Global will not be responsible for outcomes stemming from such misuse. We do not warrant that any product will have specific health benefits or meet your individual expectations. Results can vary from person to person, and any testimonials or endorsements on our Site are not guarantees that you will achieve the same results.

Third-Party Links and Resources: Our Site may contain links to websites or resources operated by parties other than Evervive Global (for example, informational articles, partner services, or social media pages). These links are provided for your convenience and reference only. We do not endorse and are not responsible for the content, products, services, or policies of any third-party websites. When you click a third-party link, you will be subject to that third party’s terms and policies, not ours. You should review the terms and privacy practices of any third-party sites you visit. Evervive Global shall not be liable for any loss or damage that may arise from your use of third-party websites linked from our Site.

No Endorsement: Any reference to third-party products, services, or organizations on our Site is provided as information only and does not constitute an endorsement or recommendation by Evervive Global. Likewise, any testimonials or user reviews on our Site reflect individual experiences and opinions, which are not verified by us and do not guarantee that your experience will be the same.

Limitation of Liability

To the fullest extent permitted by applicable law, Evervive Global (including our directors, officers, employees, and agents) will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of (or inability to use) the Site or any products purchased through the Site. This includes, without limitation, any damages for lost profits, loss of data, business interruption, loss of goodwill, or the cost of procurement of substitute goods or services. We will not be liable for any damage caused by the use of or reliance on any content or product on the Site, or from the conduct of other users or third parties (such as misuse of products or third-party provided information).

In no event shall our total cumulative liability to you for all claims arising from or related to your use of the Site or purchase of products (whether in contract, tort, strict liability or otherwise) exceed the amount you paid to Evervive Global for the specific product or service in question. If your use of the Site is provided free of charge, you acknowledge that we have no liability to you whatsoever, except where such liability cannot be excluded by law.

Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded by law. In particular, we do not exclude liability for personal injury or death caused by our negligence or for fraud or fraudulent misrepresentation, or any other liability which may not be lawfully limited or excluded under applicable law. However, to the extent permitted by law, there are no other warranties or conditions, express or implied, and we hereby exclude all other types of liability.

If you are dissatisfied with any portion of the Site, or with any clause in these Terms, your sole and exclusive remedy is to discontinue using the Site. Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. If any law that applies to you does not allow the exclusion or limitation of liability as stated in this section, those exclusions or limitations will apply to you only to the extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of India. The courts of Mumbai, Maharashtra (India) shall have exclusive jurisdiction over any disputes arising from or related to these Terms or your use of the Site, subject to applicable consumer protection laws that may give you the right to bring proceedings in your home jurisdiction. If you access or use the Site from outside India, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

By using this Site or purchasing products, you expressly agree that any dispute or claim arising out of or in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the aforementioned courts. We may, however, seek injunctive or equitable relief in any jurisdiction to protect our intellectual property rights or confidential information.

Changes to These Terms

Evervive Global reserves the right to modify or update these Terms and Conditions at any time. If we make material changes, we will post the updated Terms on this page with a new “Last Updated” date. Changes or modifications will become effective immediately upon being posted on the Site, unless otherwise stated. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site after any changes signifies your acceptance of the revised Terms. If you do not agree to the modified terms, you must stop using the Site.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:

• Email: support@everviveglobal.com

• Address: Shop No 5013, 3rd Floor, Eaze Zone Mall, Sunder Nagar, Malad West 400064, Mumbai, India,

• Customer Support Contact: +91-7208182082

We value our customers and will do our best to address your inquiries promptly. Thank you for reading and complying with our Terms and Conditions.